1 Introduction
778pub is an online gaming platform built for players in the Philippines. When you create an account, use our games, place bets, or contact our support team, we collect certain personal information. This Privacy Policy explains what we collect, why we collect it, how we use it, and how we protect it.
This policy applies to the 778pub website at 778pub.vu, the mobile browser version, and the Android application. It covers all registered accounts and all interactions with the platform, including account setup, deposits, gameplay, withdrawals, and support communications.
2 Information We Collect
The personal information we collect falls into a few categories depending on how you interact with 778pub:
| Category | Examples | When Collected |
|---|---|---|
| Account Information | Full name, mobile number, date of birth, email address, username | During registration |
| Identity Documents | Government-issued ID, selfie or photo verification | During KYC verification before first withdrawal |
| Financial Information | Bank account or e-wallet details used for deposits and withdrawals | When submitting payment details |
| Transaction Records | Deposit history, withdrawal requests, bet history, game results | Automatically throughout platform use |
| Device & Usage Data | IP address, device type, operating system, browser type, pages visited | Automatically via cookies and server logs |
| Support Communications | Messages sent to support, chat transcripts, email correspondence | When you contact 778pub |
778pub does not collect credit card numbers or cryptocurrency wallet addresses. All payment processing uses Philippine bank transfers and local e-wallets. We do not store full bank account numbers beyond what is required to process your withdrawal.
3 How We Use Your Information
778pub uses the personal information we collect for the following purposes:
- Account management: To create, maintain, and secure your 778pub account, including verifying your identity and age during the KYC process.
- Platform operations: To process deposits, record bets and game results, calculate winnings, and process withdrawal requests in Philippine Peso.
- Security and fraud prevention: To detect and prevent unauthorised account access, fraudulent transactions, and prohibited conduct including multi-accounting and bonus abuse.
- Customer support: To respond to your enquiries, investigate disputes, and resolve account issues.
- Platform improvement: To analyse usage patterns, identify performance issues, and improve the game lobby, betting interface, and overall user experience.
- Responsible gaming: To monitor account activity in ways that help us identify potential problem gambling behaviour and to administer self-exclusion or limit requests made by players.
- Legal compliance: To meet obligations under applicable laws, including record-keeping requirements and responding to lawful requests from authorities.
4 How We Store and Protect Your Data
All data transmitted between your device and 778pub is protected using SSL (Secure Sockets Layer) encryption. This applies to account logins, deposit and withdrawal requests, and any form data submitted through the platform. OTP verification adds an additional layer of security to account access.
Personal data and account records are stored on secured servers with access restricted to authorised 778pub personnel. Sensitive information such as identity verification documents is stored separately from general account data and is subject to stricter access controls.
We retain your account information and transaction records for as long as your account remains active and for a reasonable period thereafter to fulfil legal and operational requirements. If you request account closure, we will handle your data in accordance with applicable retention obligations.
5 When We Share Your Information
778pub does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- Service providers: We use trusted third-party providers for services including payment processing, identity verification, server hosting, and analytics. These providers receive only the data necessary to perform their specific function and are bound by confidentiality obligations.
- Payment processors: When you make a deposit or request a withdrawal, relevant transaction details are shared with the Philippine bank or e-wallet provider processing the payment.
- Legal requirements: We may disclose personal data if required to do so by law, court order, or lawful request from a government authority. We will notify affected users where we are legally permitted to do so.
- Protection of rights: We may share information to protect the rights, property, or safety of 778pub, our players, or the public, including in cases of suspected fraud or criminal activity.
In all cases, sharing is limited to what is necessary for the stated purpose. We do not share your gaming history, bet records, or personal details with advertisers or marketing companies.
6 Cookies and Tracking Technologies
778pub uses cookies — small text files stored on your device — and similar technologies to make the platform work correctly and to improve your experience. The types of cookies we use include:
- Essential cookies: Required for core functions such as keeping you logged in, remembering your session preferences, and maintaining security tokens. These cannot be disabled without affecting platform functionality.
- Performance cookies: Help us understand how players use different parts of the platform — which games load slowly, where errors occur, and how navigation flows are used. This data is aggregated and not linked to individual identities.
- Functional cookies: Remember preferences such as your last-visited game category or language settings to reduce friction when you return to the platform.
You can manage cookies through your browser's settings. Disabling performance or functional cookies will not prevent you from using 778pub but may affect certain convenience features. Clearing cookies will require you to log in again on your next visit.
7 Your Privacy Rights
As a 778pub player, you have the following rights regarding your personal data:
- Access: You can request a summary of the personal information we hold about your account.
- Correction: If any of your details are inaccurate or outdated, you can request corrections through your account settings or by contacting support.
- Deletion: You may request deletion of your personal data. Note that some information must be retained to comply with legal obligations, and deletion requests for active accounts are subject to account closure first.
- Portability: You may request a copy of your account and transaction data in a structured format.
- Objection: You may object to certain uses of your data, such as profiling for marketing communications.
To exercise any of these rights, contact the 778pub support team at [email protected]. Include your registered account details and specify the request clearly. We will respond within a reasonable timeframe.
8 Minors and Age Restrictions
778pub does not knowingly collect personal information from individuals under the age of 21. Our platform is strictly for adults. The registration process includes age verification, and identity documents submitted during KYC are reviewed to confirm compliance with our minimum age requirement.
If we become aware that personal data has been collected from a person under 21, that account will be suspended, the data reviewed, and appropriate action taken including data deletion where required. If you believe an underage individual has registered on 778pub, please contact us immediately.
9 Changes to This Privacy Policy
778pub may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make updates, the revised policy will be published on this page with an updated "Last Updated" date. For significant changes, registered players will receive a notification through their account.
Your continued use of the 778pub platform after any policy update is published constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
10 Contact and Questions
If you have any questions, concerns, or requests related to this Privacy Policy or how 778pub handles your personal information, please contact us at [email protected]. For general platform questions, the FAQ page covers common account, payment, and gaming topics. For information about your account rights and responsibilities, see our Terms & Conditions.